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DLKS1148 — DU LỊCH CÓ TRÁCH NHIỆM | Chương trình đào tạo NEU

DLKS1148 — DU LỊCH CÓ TRÁCH NHIỆM

Credits
3
Showing intake
K66-2024

Course description

The Responsible Tourism course belongs to the in-depth knowledge block of the Hotel Management major and the Tourism and Travel Services Management major. The course equips learners with basic knowledge of responsible tourism development, social responsibility, and business ethics in the tourism and hotel industry.

Course requirements

Regulations on conditions for taking the final course examination

The attendance score must reach 5 or above (according to the general regulations of the University)

Method of assessing the attendance score: see Appendix 2, rubric 1.

Regulations on class attendance

- Students are responsible for fully attending all class sessions. In case of absence due to force majeure reasons, they must provide full and reasonable proof documents. Each absence will result in a deduction of 1 process assessment point. Students who are absent for more than 2 sessions, whether with or without reason, will be considered as not having completed the course and must register to retake it.

- Students will be awarded points for each contribution to the lesson, which can compensate for the process score, the test score, and the group assignment score.

- Students who do not submit the group assignment will receive a score of 0 (zero) for the final assignment. Student groups that submit late will be deducted 1 point for each day of late submission.

Regulations on behavior in the classroom

- The course is conducted on the principle of respecting the learner and the instructor. Any behavior affecting the teaching and learning process is strictly prohibited.

- Students must attend class on time as prescribed. Students who are more than 10 minutes late after the class begins will not be allowed to attend the session.

- Absolutely do not make noise that affects others during the study process.

- Absolutely do not eat or drink, chew gum, or use devices such as phones or music players during class.

- Laptops and tablets may only be used for the purpose of taking lecture notes and performing calculations serving the lecture and exercises, and must absolutely not be used for other purposes.

11. SYLLABUS ADJUSTMENT TIME

June 2024

Learning outcomes and assessment

The training management system automatically assesses the level of CLO attainment according to the University's general algorithm. The learning outcomes of the course are assessed by the students and the University after the final course examination.

Lecturers

  • Dr. Dao Minh Ngoc
  • Le Thi Bich Hanh M.Sc.

Teaching plan

Week 1

Chapter 1. Overview of responsible tourism 1.1. Some concepts 1.2. Socially and environmentally responsible tourism development
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), UNWTO (2002)
Activities
- Students read the materials and lecture slides for Chapter 1 in advance - The lecturer lectures - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 2

Chapter 2. Responsible tourism business management 2.1. Introduction to the social responsibility of tourism business enterprises 2.2. Responsible tourism product development
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), UNWTO (2002), Marco Koskak & Tony O'Rourke (2019)
Activities
- Students read the materials and lecture slides for Chapter 2 in advance - The lecturer lectures - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 3

Chapter 2. Responsible tourism business management 2.3. Responsible marketing and communication in tourism 2.4. Responsible labor management and use in tourism
References

Learning resources

  • Toolkit on responsible tourism in Vietnam. Funded by the European Union: Environmentally and Socially Responsible Tourism Capacity Development Project — Ministry of Culture, Sports and Tourism, 2013
  • Standard lecture slides for the Responsible Tourism course
  • Ethical and Responsible Tourism — Marco Koskak & Tony O’Rourke, Routledge publisher, 2019
  • Business Ethics and Corporate Culture — Nguyen Manh Quan, National Economics University Publishing House, 2011
  • . Global Code of Ethics for Tourism — UNWTO., 2001
  • Business Ethics — Patrick E.Murphy, Wiley, 2004
  • . Cape Town Declaration on Responsible Tourism.… — UNWTO., 2002
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), UNWTO (2002), Marco Koskak & Tony O'Rourke (2019)
Activities
- Students read the materials and lecture slides for Chapter 2 in advance - The lecturer lectures - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 4

Chapter 2. Responsible tourism business management 2.5. Responsible tourism supply chain management
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), UNWTO (2002), Marco Koskak & Tony O'Rourke (2019)
Activities
- Students read the materials and lecture slides for Chapter 2 in advance - The lecturer lectures - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 5

Chapter 3. Responsible accommodation and food and beverage service business 3.1. The issue of responsibility in accommodation service business 3.2. The issue of responsibility in food and beverage service business
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), Marco Koskak & Tony O'Rourke (2019), UNWTO (2001), UNWTO. (2002)
Activities
- Students read the materials and lecture slides for Chapter 3 in advance - The lecturer lectures - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 6

Chapter 3. Responsible accommodation and food and beverage service business 3.3. Responsible labor management and use in tourism 3.4. Responsible tourism supply chain management
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), Marco Koskak & Tony O'Rourke (2019), UNWTO (2001), UNWTO. (2002)
Activities
- Students read the materials and lecture slides for Chapter 3 in advance - The lecturer lectures - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 7

Chapter 4. Responsible tourism management 4.1. Responsible tourism policy and planning
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), Marco Koskak & Tony O'Rourke (2019), UNWTO (2001), UNWTO. (2002)
Activities
- Students read the materials and lecture slides for Chapter 4 in advance - The lecturer lectures - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 8

Chapter 4. Responsible tourism management 4.2. Responsible tourism management at destinations
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), Marco Koskak & Tony O'Rourke (2019), UNWTO (2001), UNWTO. (2002)
Activities
- Students read the materials and lecture slides for Chapter 4 in advance - The lecturer lectures - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 9

Group Assignment
Activities
Group assignment researching responsibility in tourism and hotel business in Vietnam
Assessment
Assessment of the group assignment (Doc), presentation, and answering questions

Week 10

Chapter 5. Ethics in tourism and hotel business 5.1. Introduction to business ethics
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), ICOMOS. (2002), Marco Koskak & Tony O'Rourke (2019), Nguyen Manh Quan (2011), UNWTO. (2001). Global Code of Ethics for Tourism, UNWTO. (2002)
Activities
- Students read the materials and lecture slides for Chapter 5 in advance - Study the laws and charters on ethics and responsibility in tourism and hotels - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 11

Chapter 5. Ethics in tourism and hotel business 5.2. Ethics in tourism and hotel business
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), ICOMOS. (2002), Marco Koskak & Tony O'Rourke (2019), Nguyen Manh Quan (2011), UNWTO. (2001). Global Code of Ethics for Tourism, UNWTO. (2002)
Activities
- Students read the materials and lecture slides for Chapter 5 in advance - Study the laws and charters on ethics and responsibility in tourism and hotels - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 12

Chapter 5. Ethics in tourism and hotel business 5.2. Ethics in tourism and hotel business (Continued)
References
Ministry of Culture, Sports and Tourism (2013), David Leslie (2012), ICOMOS. (2002), Marco Koskak & Tony O'Rourke (2019), Nguyen Manh Quan (2011), UNWTO. (2001). Global Code of Ethics for Tourism, UNWTO. (2002)
Activities
- Students read the materials and lecture slides for Chapter 5 in advance - Study the laws and charters on ethics and responsibility in tourism and hotels - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 13

Chapter 6. Building ethical standards in tourism and hotel business enterprises 6.1. Business ethics in the globalization trend of the tourism and hotel industry
References
Marco Koskak & Tony O'Rourke (2019), Nguyen Manh Quan (2011), UNWTO. (2001)
Activities
- Students read the materials and lecture slides for Chapter 5 in advance - Study the laws and charters on ethics and responsibility in tourism and hotels - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 14

Chapter 6. Building ethical standards in tourism and hotel business enterprises 6.2. Building ethical standards in tourism and hotel business enterprises
References
Marco Koskak & Tony O'Rourke (2019), Nguyen Manh Quan (2011), UNWTO. (2001)
Activities
- Students read the materials and lecture slides for Chapter 5 in advance - Study the laws and charters on ethics and responsibility in tourism and hotels - Discussion of real-world situations
Assessment
Participating, discussing, and answering questions in class

Week 15

Group assignment 2
Activities
Group assignment researching ethics in the tourism and hotel industry
Assessment
Assessment of the group assignment
Final examination
References
The entire course content
Activities
Essay exam
Assessment
See Appendix 1: exam matrix