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BBAE1132 — Organisational Behavior | Chương trình đào tạo NEU

BBAE1132 — Organisational Behavior

Credits
3
Self-study hours
99
Showing intake
K66-2024

Course description

This course provides a comprehensive analysis of individual and group behavior in organizations. Its purpose is to provide an understanding of how organizations can be managed more effectively and at the same time enhance the quality of employees work life. Topics include motivation, rewarding behavior, stress, individual and group behavior, conflict, power and politics, leadership, job design, organizational structure, decisionmaking, communication and organizational change and development.

Course requirements

Requirements for taking final /terminal exams

Students are allowed to take the final exam if their attendance score reaches 5 points or more (on the scale of 10).

Requirements for attending classes

Students are responsible for attending all classes. In case of absence from school due to force majeure reasons, sufficient and reasonable proofs must be provided. For each absence, 1 point will be deducted 1 point. Students who miss any classes more than 3 times, with or without reason, will be considered as failing to complete the course and have to re-register.

Students will be awarded points for constructive comments these points are added to attendance points and group assignments.

Groups who do not submit the group work will receive a score of 0 (zero). Late submissions will be deducted for each day of late submission.

Requirements for in-class behaviour

The course is conducted on the principle of respecting learners and lecturers. Any behaviour that affects the teaching and learning process is strictly prohibited.

Students must come to class on time. Students who are late more than 10 minutes after class starts will not be allowed to attend the class. Do not make noise and affect others during the learning process.

Laptops and tablets are only used for the purpose of taking notes for and calculating for lectures and exercises, absolutely forbidden to use for other purposes.

Lecturers

  • Dr. Tran Huy Phuong
  • Assoc. Prof. Vu Hoang Ngan

Teaching plan

Week 1

Chapter 1: Introduction to organizational behavior 1.1. The Importance of Interpersonal Skills 1.2. Management and Organizational Behavior 1.3 Disciplines That Contribute to the OB Field 1.4 Challenges and Opportunities for OB 1.5 Coming Attractions: Developing an OB Model
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 1
Activities
Course Introduction Set learning requirements. Instructions for reading documents. Guide to find documents. Guide to group work Divide the working groups. Lecturer delevers theory Discuss situations and questions asked by the lecturer
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 2

Chapter 2: Diversity in Organizations 2.1 Diversity 2.2 Discrimination 2.3 Biographical Characteristics 2.4 Ability 2.5 Other Differentiating Characteristics 2.6 Implementing Diversity Management Strategies
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 2
Activities
Students read the reading materials before going to class. Lecturer deliver theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Learning resources

  • Organizational Behavior — Robbins, S. P. and Judge, T. A., 19th edition, 2022
  • Organizational Behavior-Human Behavior at Work — John W. Newstrom, 14th Edition, 2014
  • Organizational Behavior — Hellrigel, D., Slocum, J., & Woodman, 13th edition, 2010

Week 4

Chapter 3: Job attitudes, Emotions and Moods 3.1. Attitudes 3.2 Job satisfaction 3.3. Antecedents and consequences of job satisfaction 3.4 What are moods and emotions 3.5 Source of moods and emotions 3.6 Emotional intelligence 3.7 OB Applications of Emotions and Moods
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 3-4
Activities
Students read the reading materials before going to class. Lecturer deliver theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 6

Chapter 4 : Personality, values and perception 4.1 Personality 4.2 Personality framework 4.3 Person Perception: Making Judgments About Others 4.4 The Link Between Perception and Individual Decision Making 4.5 Decision Making in Organizations
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 5-6
Activities
Students read the reading materials before going to class. Lecturer deliver theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 8

Chapter 5: Motivation at work 5.1 Early Theories of Motivation 5.2 Contemporary Theories of Motivation
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 7
Activities
Students read the reading materials before going to class. Lecturer delivers theory Students discuss case studies and answer questions raised by lecturer and classmates. Students do the midterm test.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions) Midterm test with - Level of individual completion (on time, the quality of the assignment is associated with the level of knowledge, skills, and capacity to be autonomous and responsible for the learning outcomes of the course)

Week 9

Chapter 5: Motivation at work Application of motivational theories 5.3 Motivating by Job Design: The Job Characteristics Model 5.4 Job redesign 5.5. Alternative Work Arrangements 5.6 Using rewards to Motivate Employees
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 8
Activities
Students read the reading materials before going to class. Lecturer delivers theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 10

Chapter 6: Group Behavior 6.1 Defining and Classifying Groups 6.2 Stages of Group Development 6.3 Group Property 6.4 Group Decision Making 6.5 Differences Between Groups and Teams 6.6 Creating Effective Teams
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 9
Activities
Students read the reading materials before going to class. Lecturer delivers theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 11

Chapter 7: Communications and conflict resolutions 7.1 Functions of Communication 7.2 Direction of Communication 7.3 Modes of Communication 7.4 Barriers to Effective Communication 7.5 Conflict 7.6 Conflict resolution strategy
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 10
Activities
Students read the reading materials before going to class. Lecturer delivers theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 12

Chapter 8: Leadership and power 8.1 Trait theory of leadership 8.2 Behavioral theory of leadership 8.3 Contingency theory of leadership 8.4 Contemporary Theories of Leadership 8.5 Bases of Power 8.6 Power Tactics 8.7 Politics: Power in Action
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 12
Activities
Students read the reading materials before going to class. Lecturer delivers theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 14

Chapter 9: Organizational culture 9.1 What Is Organizational Culture? 9.2 What Do Cultures Do? 9.3 Creating and Sustaining Culture 9.4 How Employees Learn Culture 9.5 Influencing an Organizational Culture
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 16
Activities
Students read the reading materials before going to class. Lecturer delivers theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 15

Chapter 10: Organizational change and development 10.1 Organizational Change 10.2 Resistance to Change 10.3 Creating a Culture for Change
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education. Chapter 18
Activities
Students read the reading materials before going to class. Lecturer delivers theory Students discuss case studies and answer questions raised by lecturer and classmates.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions)

Week 16

Revision
References
Robbins, S. P. and Judge, T. A. (2022), Organizational Behavior, 19th edition, Pearson Education.
Activities
Students read the reading materials before going to class. Lecturer delivers theory Students discuss case studies and answer questions raised by lecturer and classmates. Student groups give presentations, answer questions. Lecturer gives evaluation, comment, and feedback.
Assessment
Lecturer's teaching report with assessment criteria: - Full level of attendance - Level of lesson preparation from home (fully, thoroughly) - Level of participation in answering lecturers' questions (frequency and quality of answers) - Level of participation in questioning with lectures of lecturers (frequency and quality of questions) - Level of completion of group assignments, presentations (on time, quality of content and presentation, response to questions of lecturers and other students in class is associated with the level of knowledge, skills, and autonomy capacity. Responsibilities of course outcomes). Specifically : Students will be divided into groups. Each group will be selected 1 organization that has a change, apply the change management process to analyze and present it to the class. Group work scores will follow Rubric 2.
Final exam
Activities
Students take exams according to given schedule
Assessment
According to the exam requirement : Assessment will follow Rubric 4